Customer Support & Policy Information
Refund & Cancellation Policy
Effective Date: 29 April 2026
Transparent & Fair Refund Guidelines
At VVIPPsychics.com, we strive to provide authentic astrology, tarot, psychic, and spiritual consultation services with honesty, professionalism, and care.
Due to the personalized and digital nature of consultations, readings, reports, and spiritual guidance services, we maintain a strict but fair refund and cancellation policy.
By booking consultations, purchasing reports, or adding wallet balance, you agree to the terms outlined below.
🚫 No Refund After Service Delivery
Once a consultation session has started or a digital report has been delivered, the service is considered completed and non-refundable.
- Chat / Call / Video consultation started
- Wallet consultation minutes consumed
- Kundli, PDF report, or remedies delivered
- Personalized astrology or psychic reports
- Partially used sessions
- Spiritual guidance or remedy consultation
🔄 Cancellation Before Consultation
If you cancel your appointment before the consultation begins, you may be eligible for:
- Session rescheduling
- Partial refund
- Wallet credit for future consultation
Approval depends on consultation timing, expert availability, and service type.
✅ Eligible Refund Cases
Payment Issues
Payment deducted but wallet or service not credited properly.
Technical Errors
Consultation failed due to technical issues from our platform.
Duplicate Transactions
Duplicate payments made accidentally for the same service.
❌ Non-Refundable Situations
- Change of mind after booking
- Dissatisfaction with predictions or outcomes
- Personal belief differences
- Wrong birth details provided by customer
- Network or device issues from customer side
- Missed appointments by customer
- Completed or partially used consultations
⏳ Refund Processing Time
Approved refund requests may take approximately 3 to 5 business days for verification and processing.
Final refund settlement may take 7 to 15 business days depending on your bank or payment provider.
📩 How To Request A Refund
Refund requests must be submitted within 24 hours of the transaction along with the following details:
- Full Name
- Registered Email or Phone Number
- Transaction ID or Payment Screenshot
- Booked Service Details
- Reason for Refund Request
📧 contact@vvippsychics.com
⚠ Chargeback & Fraud Policy
False chargebacks, refund abuse, or fraudulent payment disputes may result in:
- Permanent account suspension
- Cancellation of future consultations
- Legal action where applicable
📅 Rescheduling Policy
If you wish to reschedule your consultation, please inform us at least 3 hours before your appointment time.
Rescheduling requests are subject to consultant availability.
⚖ Final Decision
All refund decisions are made solely by VVIPPsychics.com Management. The final decision regarding approvals, credits, or rejections shall remain at our discretion.
📄 Digital Product No-Refund Clause
All downloadable spiritual products including kundli reports, PDF remedies, personalized astrology reports, aura readings, and digital consultation materials are strictly non-refundable once delivered.
Contact Us
📧 contact@vvippsychics.com
🌐 https://vvippsychics.com
© 2026 VVIPPsychics.com — Trusted Spiritual Guidance Platform
